# AI chatbot development

Canonical URL: https://wemakeaiautomation.com/services/ai-chatbot-development/

Build an AI website chatbot that answers approved questions, collects useful inquiry details, and hands complex conversations to your team.

Leadership: Mirko Scarcella also works in ultra-luxury real estate in Miami and the Palm Beaches.

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# AI chatbot development

Build a website chatbot that answers common questions, collects the right inquiry details, and connects visitors with your team.

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## A useful conversation, right on your website.

[Discuss your project](https://wemakeaiautomation.com/contact/)

## What we can build

- Guide visitors to relevant services

- Answer from approved business content

- Capture an inquiry with clear consent

## A workflow in practice

ILLUSTRATIVE EXAMPLE

A visitor asks about a service. The chatbot explains the relevant options, asks for project context, and passes the conversation to your team when the visitor requests contact.

## How we approach your project

We start with visitor intent and conversation design. We define which answers are supported, what the chatbot must decline, and when it should offer a human handoff. Testing covers unclear questions and missing information.

## What we need to get started

Your website content, common questions, approved answers, lead fields, and human handoff process.

## What happens after launch?

Handover should include workflow documentation, ownership of connected accounts, and a way to spot failed runs. We agree on support, review responsibilities, and ongoing costs as part of the scope. When an app or business rule changes, the workflow needs a maintenance plan.

## Measure the outcome

Before building, choose a useful baseline: time spent on the task, exception rate, response time, or completeness of records. Compare the same measure after launch. Results depend on your workflow and usage; they are not guaranteed.

## Plan your ai chatbot development project

### How is this different from a generic template?

Your rules, data, permissions, and exceptions define the build. Templates can provide a starting point, but a production workflow needs testing against your actual process.

### Can we start with one workflow?

Yes. A narrow, well-defined workflow is often the best first project. It gives your team a way to evaluate the approach before adding more scope.

### What should I include in my inquiry?

Your website content, common questions, approved answers, lead fields, and human handoff process.

## Explore related services

[AI workflow automation ↗](https://wemakeaiautomation.com/services/ai-workflow-automation/)[Custom AI agents ↗](https://wemakeaiautomation.com/services/ai-agents/)[CRM & lead automation ↗](https://wemakeaiautomation.com/services/crm-automation/)[AI document processing ↗](https://wemakeaiautomation.com/services/ai-document-processing/)[n8n & Make automation ↗](https://wemakeaiautomation.com/services/n8n-automation/)

LESS BUSYWORK. MORE BUSINESS.

## Your next hire
could be a workflow.

Tell us what slows you down. We’ll help you find a smarter way to work.

[Start a conversation](https://wemakeaiautomation.com/contact/)
